Frequently Asked Questions

I have never been kayaking before, can I still go on a tour?

Absolutely, no previous experience is necessary.  Our guides will tell you everything you need to know and also give a safety briefing to everyone before each tour.

What should I wear?

It is important to wear something comfortable and something that will protect you from the elements.  For example, on a hot day you could wear shorts, t-shirt, hat and sunglasses.  For a cooler day, tracksuit pants/leggings, long sleeve tops and jumper or waterproof jacket.  Sunscreen is a must, and we can provide this if you forget.

I’ve booked a tour but the weather conditions are forecast to be bad, what can I do?

Depending on the severity of weather conditions we can change the location of the tour to a location relatively unaffected, or in extreme conditions the guides may deem the tour unsafe and cancel.  In both cases you will be contacted on the morning of the day of the tour with the option to reschedule.

Do you offer any discounts?

Yes!  We offer a special family price: 2 adults + 2 children (aged 12-16).
We also offer a 10% group discount for bookings of 8 or more.
See tours page for details.

Do you have a cancellation policy?

Yes, please see terms and conditions for further details. Charges may apply for late cancellations.

What size are the tour groups?

Our group sizes can range from 2 to 14 people with a guide to client ratio of 1:8.

Do you accept single bookings?

Yes! We happily accept single bookings and you will share a double kayak with another participant or one of our guides.